Reservation of Rights

In a perfect world, you pay for insurance, something bad happens, you file a claim, the insurance company pays for it, the end. Unfortunately, that outcome is too often the exception rather than the rule. Claims are time sensitive. When a policyholder is sued or experiences a loss and files a claim, they hope and […]
Growing Pains: Protecting Your Business from the Risks Associated with New Customers and Clients

Businesses spend substantial resources on growth in sales. Online marketing efforts allow sales to customers and clients a business many only have contact with via email, and these days it is not unusual to develop new customers entirely via email engagement without “meeting” the customer by telephone or in person. Most of these electronic engagements […]
The Role of the Whistleblower

Company leaders should welcome, not fear, the whistleblower. In the 19th century, when a law enforcement officer wanted to alert the public to imminent danger — a fire, a runaway horse, a pickpocket running through the crowd — he blew his whistle. Today’s “whistleblower” is an insider or former insider who reports misconduct that has […]